On Aug 10, 2021, Amazon made several large announcements regarding insurance for sellers in an innocuous news update that said it was about A-Z claims.
Here are a few important points:
Whether you already had insurance or just got new insurance you need to upload your Certificate of Insurance to your account.
To upload it go to Settings -->Account Info
Here are a few important points:
- New policy begins Sept 1, 2021
- Amazon will pay valid customer claims less than $1,000 and not seek reimbursement from sellers who have valid insurance
- They say that it’s easier to buy insurance through their new Amazon Insurance Accelerator
- Amazon will facilitate resolution of property damage and personal injury claims between the customer, the seller, and their insurance provider
- Amazon will present valid claims to sellers and deny unsubstantiated, frivolous, or abusive claims
- Needed once you reach $10,000 in sales in one month on Amazon.com (used to be 3)
Whether you already had insurance or just got new insurance you need to upload your Certificate of Insurance to your account.
To upload it go to Settings -->Account Info
Then Business Insurance
Upload your Certificate of Insurance which you can obtain from your insurance provider to prove coverage.
You may have errors to deal with so give yourself some time and make sure that the coverage end date is at least 60 days out from when you upload it.
Just remember, even if you’ve had insurance for years, you still need to do this.
Just remember, even if you’ve had insurance for years, you still need to do this.
